Contact Us . . .
Our Phone: 800-372-4151
Our Email: info@fisherviolins.com


How can we help you?


Returns If you are unhappy with your purchase for any reason, you may return it to us within 30 days for a refund. Please see our full return policy for exceptions and further details.
Shipping We are pleased to offer free shipping on all orders of over $50.00. Estimated shipping times are listed on our product detail pages, below the product price. For a more detailed estimate of delivery times, please see our full shipping policy.
Forms of Payment We are happy to accept U.S.-issued Visa, Mastercard, Discover, and American Express credit cards, as well as payment by Paypal.
Sales Tax We collect 6% state sales tax on orders shipped to locations within Pennsylvania. We do not collect sales tax on orders shipped to any other location.
Order History/Status Click Here to view your order history or the status of a particular order. Please don't hesitate to call us at 800-372-4151 if additional assistance is required.
Coupon Codes Coupons and promotional codes can be entered into the Coupon Code field of your shopping cart. (Please add at least one product to your cart, first.) Once applied, the coupon code and amount will be displayed above the cart total.
Gift Certificates Gift certificates are available for purchase in any amount and can be sent by mail or email. Our gift certificates do not expire. Click Here to purchase or redeem a gift certificate.
Accounts Opening an account is optional. An account simplifies the order process and allows you to view and track past orders, as well as gift certificate balances, etc. To open a new account (or to log into an existing account) click the My Account link in the top-right corner of the page. However, if you prefer to place an order without opening an account, simply proceed to checkout, as usual, and leave blank the Registration / Password portion of our checkout page.
Price Matching We strive to provide you with high quality, dependable products at a fair and competitive price. If, however, you see something advertised at one of our competitors for less, please email us and let us know. Please include the website or the name of the shop where you saw the lower price advertised. We are, unfortunately, unable to make a price-match guarantee. But, we'll do our best; and, if we're able to offer you a better price, we will!
Instrument Rentals We are proud to serve our local customers with superior quality stringed instruments and an affordable rent-to-own program. Click here to learn more or to get started!
Hours & Location Our mailing address is:
PO Box 434
Mount Joy, PA 17552-0434

However, please note that we do not have a brick & mortar shop or retail showroom. If you are a local customer inquiring about rental services, please call us at 800-372-4151, or email info@fisherviolins.com. To inquire about our products or to place an order, please make use of our secure, online shopping cart, or call us at 800-372-4151. We welcome your questions and would be happy to take your order by phone.

Hours

Our website and secure shopping cart are always open. If you have questions, please don't hesitate to call us at 800-372-4151, or send your email to: info@fisherviolins.com. If you happen to miss us when you call, please leave us a message. We are often able to return calls within just a few minutes. We return all calls and reply to all email inquiries within one business day. We look forward to hearing from you!

Violin Lessons Mr. Fisher offers private violin instruction through the Susquehanna Waldorf School, in Marietta, Pennsylvania. Click Here to learn more.
Store Policies